Website & Mobile Apps
Website & Mobile Apps
Website & Mobile Apps
Website & Mobile Apps
OK! TELESEGUROS
OK! TELESEGUROS
A website with a direct impact on business goals.
Challenge
To keep the new brand promise, OK! teleseguros needed to improve its digital communication in response to a wider range of products from different branches.
Solution
Develop new responsive interfaces with a structure tailored to a more diversified product range. The new website reflects the brand's overall objectives and strategy and is also an important transactional tool with a direct impact on business goals.
Results
In less than two years, we were able to increase the business value of the online channel from 7% to 50%.
Collection of Projects
Collection of Projects
Collection of Projects
Project done over the years.
Projects done over the years
Customer Mobile App
Customer Mobile App
Customer Mobile App
Challenge
OK! Teleseguros lacked a contact solution with their clients in the context of mobility. Only the customer area was available at this point, and even though, it required a desktop access that no longer matched the expectations of customers.
Solution
We developed a mobile app exclusive to clients, a service “opened” 24 hrs/day that allows customers to request assistance with geo-referencing, file a claim, to consult and change the insurance in place, get a simulation, consult payment data or issue provisional certificates, among many other functionalities.
OK! Saúde Go.
OK! Saúde Go.
OK! Saúde Go.
Health Insurance Mobile App
With this app, one could also reward health insurance clients in an innovative way, offering benefits in exchange for a healthier lifestyle.
OK! Drive You.
OK! Drive You.
OK! Drive You.
Challenge
Insurers find it difficult to create moments of communication with their target except at the usual times: Hiring, contract renewal or when there is a claim.
Solution
The OK! Drive You app showed the true power of apps: it created new moments of communication outside the normal "cycle" of communication between client and insurer. An app that measures and evaluates driving and gives advantages and discounts on auto insurance to the good drivers.
Quote Tools.
Quote Tools.
Quote Tools.
OK! Teleseguros quote tools and leaving rates.
Increase the importance of the online channel in the process of hiring new insurance (the biggest direct insurance company in Portugal) was critical for OK! business goals. We used visitor behaviour tracking and other analysis techniques to optimize the website, the quote tools and on-going online campaigns.
LET´S TALK
Want to discuss a project? Request an assessment call with one of our specialized experience experts to help uncover your real needs and explore potential solutions. We call it an Empathy Session.
